WHAT DOES SUCCESSDATA MEAN BY PERSONAL INFORMATION?
Personal information is information that can be used to identify or contact a specific individual, such as a name, address, company affiliation, or email address.
WHAT PERSONAL INFORMATION DOES SUCCESSDATA COLLECT AND WHY?
We divide the personal information we collect into two categories: information you explicitly provide, and information that you casually provide.
On our website we may ask for specific Personal Information from you, which will be used to contact you and customise the offerings that SuccessData makes to you. We will only collect the Personal Information that you knowingly provide to us, and we will only do so when it helps us to tailor our offerings to your interests.
In addition, as you browse our website, we may automatically collect information about your time on our site and the content that you access whilst browsing it. While we do not intend any of this information to be Personal Information, it may be possible to combine this information with other information, making it Personal Information. If we do so, passively collected information about your browsing of our web sites will be considered Personal Information.
We may use the Personal Information that we collect to exercise what is called our legitimate interests, meaning that we may use the data for reasons that are in your and/or our interest, while ensuring your privacy rights are fully protected. You can opt out of any marketing or communications we make on this basis at any time.
Automatically collected information is analysed to improve our web sites, and includes without limitation details such as the IP address assigned to you when you accessed our web sites, what pages you visited, how long you spent on each page, and how you found the SuccessData website. This information can be used to answer such questions as “How do people find out about SuccessData products?” and “What are the most popular pages on the SuccessData website?”.
The SuccessData web site does use “cookies” on its web sites. Cookies are identifiers that can be sent from a web site and placed on your hard drive by your browser, and sent back to SuccessData when you browse our website. You may elect not to accept cookies by instructing your browser not to accept cookies from SuccessData website, and if you do so, you will still be able to browse our web sites. However, certain interactive functionality of our web sites may not be available if you do not accept cookies from SuccessData.
Cookie information is used in much the same way as automatically collected information about your browsing of our web sites, and may be used to link together multiple visits you may make to our web sites. This information helps us answer questions such as “What product information is most of interest to regular visitors to our web site?” and “What types of offers do regular visitors to our web sites prefer?”.
Our site uses three types of cookies:
- ‘Analytical’ cookies allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
- ‘Functional’ cookies allow us to remember choices you make, such as your login details. We use these cookies to show you are logged in (where applicable) and display relevant confirmation pages when you interact with our site.
- ‘Third party’ cookies are set by external web sites whose services are used on this site. They allow you to share content on social networks and comment on content on the site.
THIRD PARTY COOKIES
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site that allow visitors to share content on social networks and comment on content on the site. In order to connect our site to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing on the internet, including on this website.
You should check the respective policies of the third-party services to see how exactly they use your information and to find out how to opt out, or delete, such information.
THIRD PARTY ADVERTISING TECHNOLOGIES
In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our websites (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behaviour. These companies may use information about user behaviour in order to provide customised advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognise a unique cookie on your computer, and may record information to these cookies based upon your activities on any of our Sites and/or Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. Please note that if you turn cookies off, you will still continue to receive generic advertising.
WHAT DO YOU DO WITH MY EMAIL ADDRESS?
If you provide your email address to SuccessData, we may use it to contact you directly regarding your interest in our company. For example, if you ask us for information on our products, we will email you with the requested information and may contact you to provide follow-on information.
Every email we send you will include a link that can be used to unsubscribe from the mailing list associated with that email, as well as a reference to the email address that was originally used to sign up.
We will never sell your email address or knowingly make it available to marketing services.
HOW DO YOU PROTECT MY PERSONAL INFORMATION?
SuccessData is committed to taking reasonable efforts to secure the Personal Information that you choose to provide. To protect the privacy of this information, we employ industry-standard controls including physical access controls and internet firewalls. We may store any information collected in a number of jurisdictions, including various member states of the European Union. When we transfer personal information outside the EEA we ensure the recipients of this information are subject to the same safeguards and contractual obligations as those required within the EEA.
HOW LONG DO YOU KEEP MY INFORMATION?
SuccessData retains personal information for as long as necessary to meet our contractual and legal obligation. To ensure we do not hold on to personal information for longer than is legally required or necessary, we will delete all your personal information 6 years after the termination of our business relationship. We may need to keep your personal information for a longer period of time, for example in the case of fraud or anti-money laundering, if the law requires us to do so.
DO YOU SHARE MY PERSONAL INFORMATION?
We will not sell your Personal Information to any non-affiliated third party.
If we are required by a law enforcement or other government official to divulge your Personal Information we will do so, and you expressly authorise us to do so. Additionally, we may disclose your Personal Information if we have a good faith belief that disclosure is necessary to protect the health, safety, or rights of a third party
You have a right to:
- access the data we hold on you and the right to know how we process it.
- have incomplete or incorrect data completed/corrected.
- have your personal information erased, however please note there may be legal reasons we may not always be able to do this.
- object to the processing of your personal information and restrict the way we process it.
- withdraw your consent for automated processing, for example profiling.
LINKS TO THIRD-PARTY WEB SITES
We do not endorse or make any representations about Third-Party web sites, nor can we control how Personal Information you provide to those websites will be used.